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FAQ

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  • CAN I COME BY YOUR STORE AT ANY TIME?
    Visits are currently done by appointment only.
  • WHAT DOES "READY TO WEAR" MEAN"
    READY TO WEAR ARE PIECES THAT HAVE NO WAIT TIME. ORDER TODAY SHIP OUT, SAME DAY OR NEXT BUSINESS DAY. WE DO NOT SHIP INTERNATIONALLY ON WEEKENDS.
  • HOW CAN I GET IN CONTACT WITH YOUR CUSTOMER SERVICE TEAM REGARDING AN ONLINE ORDER?
    YOU MAY CONTACT CUSTOMER SERVICE VIA E-MAIL AT SHOPCOCHEN.EXPERIENCE@GMAIL.COM OR CALL US AT (876) 556-6929.
  • HOW LONG DOES IT TAKES TO PRODUCE A CUSTOM ORDER?
    IT DEPENDS ON THE DESIGN BUT MOST ORDERS TURNAROUND TIME IS 3-7 DAYS. IT'S VERY IMPORTANT TO INFORM US IF YOUR ITEM IS NEEDED FOR A SPECIFIC DATE.
  • DO YOU SEW OTHER DESIGNERS GARMENTS?
    NO, WE DON’T- YOU MAY PROVIDE PICTURES FOR INSPIRATION HOWEVER IF YOU WANT EXACT STYLE SHOWN PLEASE MAKE PURCHASE FROM DESIGNER.
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